The Solar.Pro.Tool software administration offer is aimed at

existing and potential SPT instance owners of Levasoft GmbH.

Please use the contact form to request a consultation.

Subscriptions in the area of software administration

Subscription - Economy

Recommended for instances with max. 6 mounting systems (e.g. 4x pitched roof + 2x flat roof) or to support the processing of ticket types BUG, Issue and Requirement.

• 2x per month meeting with Levasoft, processing ticket system & requests
• 1x per month Meeting on the status of the instance, strategy and feedback
• Max. 1x per month update / release on DEV instance including protocol and proposal for news text

Subscription - Basic

Recommended for instances with max. 8 mounting systems (e.g. 4x pitched roof + 4x flat roof) or to support the processing of ticket types BUG, issue, requirement and change request.

• 4x per month meeting with Levasoft, processing ticket system & requests
• 1 meeting per month to discuss the status of the instance, strategy and feedback
• Max. 1x per month update / release on DEV instance including protocol and proposal for news text

Subscription - Premium

Recommended for instances with a maximum of 12 assembly systems (e.g. 8x pitched roof + 4x flat roof) or to support the processing of BUG, issue and requirement, change request and feature tickets.

• 4x per month meeting with Levasoft
• Ongoing processing of ticket system & requests
• 1 meeting per month to discuss the status of the instance, strategy and feedback
• Max. 2x per month update / release on DEV instance including protocol and proposal for news text

Project management for implementations

• Billing on an hourly basis, every quarter of an hour.
• Kickoff meeting: Presentation of the function to be implemented, including objectives and definition of the desired results - directly via teams.
• Jour fixes with Levasoft: As required and based on our assessment to ensure continuous progress.
• Updates, testing and logging: We keep you informed about the entire course of the project and ensure that the implementation is tested and documented.
• Final meeting: Once the project has been successfully completed, we reflect on the results together and secure the handover.

Project management - ticket system cleanup

• Billing on an hourly basis, every quarter of an hour.
• Kickoff meeting: Discussion of all tickets with “Proposed” and “Active” status at the time of the order, including objectives and definition of the desired result - directly via Teams.
• Jour fixes with Levasoft: As required and based on our assessment to ensure correct and complete clean-up.
• Final meeting: Once the project has been successfully completed, we prioritize the resolved tickets together, reflect on the results and secure the handover.

Support

• Billing on an hourly basis, every quarter of an hour.
• We answer your questions / queries on SPT topics that you do not yet know the answer to.
• Flexible with the fastest possible response for each inquiry or with collected inquiries at an agreed time.

With these subscriptions, we ensure efficient processes, up-to-date systems and a clear strategy for your Solar.Pro.Tool instance.

All conditions for the subscriptions are available on request via our contact form.

Additional services

• Additional updates and hotfixes*
• User and license management*
• Updating and maintenance of the news text on your SPT instance*
• Advice on contractual issues between the instance owner and Levasoft GmbH
• Negotiations on offers from Levasoft GmbH
• Advice on setting up and structuring the Solar.Pro.Tool software instance
• Other consultations and services, by arrangement
• Individual training for the use of the Solar.Pro.Tool
• Implementation of webinars for the use of the Solar.Pro.Tool including recording
  and distribution of the video and sound material
• Implementation of individual SPT training courses online or on site
• Planning in the Solar.Pro.Tool

Our conditions for the additional services are available on request via our contact form.

*Included in the Premium subscription.